CTH Technologies believes with its Business Solutions Management Suite (BSMS) that it can deliver innovative solutions to conquer any organizational need at the desktop. It's agent based software solution allows you to complete projects by utilizing modules built for quick results.
Whether you are trying to become compliant, move data, lockdown desktops, or trying to make support easier. CTH Technologies has a solution to match you need.
Security & ComplianceChallenges around data protection and the insider threat have changed significantly over the past few years. The build out of digital business to include outsourcing projects, new business partners and offshore centers coupled with stricter compliancy laws, new types of technology, and constant personal changes, makes protecting your sensitive data a very difficult task. Now when you combine that with increasingly sophisticated hackers, identity thieves and disgruntled employees, this puts more sensitive data at greater risk than ever before. Read more about Security and Compliance.
One of the biggest challenges in any department is making sure data is accurate, users are efficient and desktops constantly are up to date. Our process automation solution allows you to take a look at different methods to increase productivity, stability and migration. Our tasking capabilities allows you to automate anything at the desktop. Whether that is during logon to update software, patches, check pc components and control the desktop. Or maybe we can automate workflows by moving data seemlessly between applications in a batch process or when the user needs to do it. Read more about moving data with our Process Automation solution.
How can you increase employee productivity? How can you ensure that your applications are working effectively? Our ability to track employee productivity at the desktop by monitoring keystrokes, mouse clicks, application usage and website usage will effectively give you a "standing behind the user" look with out actually standing there watching what they do. The best way to improve employee performance is to make sure you understand how they are using the PC. Our business intelligence solution allows to you to capture what the user is doing as well as how applications are performing. Sometimes productivity is down simply by the application itself not working effectively. The solution allows you to track how long applications are taking to perform. Read more on how our Business Intelligence solution will effectively help your organization.
What is the most difficult question to answer if you were a helpdesk employee? What did you do to cause that error? The answer from end users is always the same, I don't know, it just doesn't work. If you were a support person you know the answer is somewhere in between. The user did something. Our helpdesk remediation tool will help you answer that question by being able to put humpty dumpty back together again. Collecting information when the error occurs helps you see inside what was going on. Read more on our helpdesk remediation tool to start answering those questions.